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Case study

The automation of product logistics

+100%

Calls handled

How Inxide revolutionized the guest experience in the hospitality industry

One of our clients, a European leader in the open-air hospitality industry, has been welcoming millions of guests each year to its facilities for more than four decades. Constant volume growth and the seasonality of the business made it increasingly complex to manage requests, especially during peak periods...

Automation in the service of smart mobility

4

Weeks of implementation of the application solution

The Automation of product logistics to speed up delivery time

A leading logistics client of ours needed to reengineer warehouse operations to optimize the process of procurement, distribution and return of products...

Credit management enhanced by automation

40%

Interactions from human to self-service

Automation in the Service of Smart Mobility

A leading automotive client of ours, which offers smart mobility solutions and services, highlighted the need to transform the service...

45%

Reduced operating costs

Credit management enhanced by automation

A leading telecommunications client of ours needed to transform and automate credit reminder processes, credit management...

Value interactions

80%

In stock returns reduction

Omnichannelality to deliver on the promises of Logistics.

A leading logistics client of ours presented a progressive increase of undelivered goods to end customers...

3

Days for the set-up of 50 stations

Value Interactions: Campaign Management Solution

A leading Insurance company needed to implement a contact management solution in a short time frame to replace the current operations...

AI Interactions: the revolution of the mail channel
value-of-people-customer-care

20.000​

Omnichannel interactions per month

The value of people: Connected Home Customer Care

One of the most important companies in the Insurance industry expressed the need to implement from scratch a 'complete' Omnichannel Customer Care service...

Value Interactions: Campaign Management Solution

60%

Reduced service costs

AI Interactions: the revolution of the mail channel

A leading Utility client of ours presented the need to automate the requests received from end customers on the mail channel...

AI Interactions: the revolution of the mail channel
Value Interactions: Campaign Management Solution

Experience and innovation at your service

Experience and innovation at your service

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