AI agents that understand requests, make decisions independently, interact with business systems, and achieve their assigned goals. More than 100 agents configured on Inxide are currently operating via voice, chat, and copilot.
AI Agents
From the Answer to the Solution
AI Agents do more than answer: they carry out operations on the client's systems, such as a utility account transfer, opening an insurance claim or changing a booking, and they close the request. When a person is needed, they pass the case to the operator with full context.
They converse in natural language, in any language and on any channel, with ultra-low latency and advanced interruption handling. With the Voice AI , agents handle over 50,000 phone calls per month.
Specialized Agents
Alongside the conversational agents, there are specialized agents: Quality Agents, Guardian Agents, Tester Agents, and Analyst Agents oversee quality, security, testing, and performance.
Configurable and managed
Agents are configured in no-code mode and collaborate with each other and with operators. Integrated guardrails, human-in-the-loop controls, end-to-end audit trails, and visible AI usage by workspace keep every decision under control, regardless of the model provider.
