AI agents that understand requests, make decisions independently, interact with business systems, and achieve their assigned goals. More than 100 agents configured on Inxide are currently operating via voice, chat, and copilot.
AI Agents
From the Answer to the Solution
AI Agents don't just respond— they perform actions on the customer's systems, such as transferring an account, filing a claim, or changing a reservation, and then close the request. When human intervention is needed, they hand the case over to an agent along with all the relevant context.
They converse in natural language, in any language and on any channel, with ultra-low latency and advanced interruption handling. With Inxide’s Voice AI, agents handle over 50,000 calls per month.
Specialized Agents
AI, in turn, supports them with real-time data, predictive analytics and operational recommendations, improving speed andeffective decision-making.
Configurable and managed
Agents are configured in no-code mode and collaborate with each other and with operators. Integrated guardrails, human-in-the-loop controls, end-to-end audit trails, and visible AI usage by workspace keep every decision under control, regardless of the model provider.
