March 30, 2023
IT Leadership in the new enterprise. GoBeyond 2023, the first meeting hub of Information Technology, Business & Innovation Managers on the concrete developments of new digital technologies in the Enterprise, P.A., and Healthcare, was recently held, with the active participation of Increso as Bronze Sponsor in partnership with IKN Italy.
Now in its third year, the GoBeyond 2023 program focused on 8 thematic focuses, including IT Leadership, Future of Work, Cloud & Governance, IT & Business Strategy, Metaverse & Connectivity, IT Monetization, IT Motivation, Digital Health & P.A.
The challenge issued by GoBeyond is clear, namely to reinvent the systems, operations and experience of the enterprise of the future with the impetus of digital transformation: concrete solutions to monetize investments, choose technologies, optimize costs and time, and define new competencies.
The basic question was whether and what role the IT function could play in the company's revolutionary project aimed at pursuing better internal performance, also in terms of Satisfaction and in relation to Customer/Patient Experience.
- IT Leadership: sharing value and driving change
- Governance: managing and mitigating risks associated with IT
- Cloud transformation: effective migration strategies
- Business and IT partnership strategies: business-driven architecture and innovation
- 5G, extended reality, 3D internet and metaverse: where connectivity is taking usÂ
- IT value, investment and monetization models of IT
- IT motivation, gender gap, generation Z and HR: the skills needed in 3 years' time
- PA & Digital Healthcare: the role of infrastructure, cloud and new skills
- User experience & Patient Journey: digital as an enabler of organizational transformation
Our CTO Marco Modonesi participated in the two days of work, in attendance and streaming, thus always at the forefront of discussions on the new challenges that technological processes and innovation pose to companies. What emerged was a lively and thoughtful discussion between those who still manifest perplexity and those who are increasingly determined to revolutionize business processes in the direction of pushed digitization.
In this regard, we at Increso are convinced that only through a decisive change of mindset in IT and corporate culture in general is the growth and spread of value for innovation possible.
To achieve maximization of business productivity, it is necessary to take strategic direction of information systems, aiming to simplify complex activities by automating processes.
Increso sensed early on the incredible potential of implementing technology solutions into business processes and specialized in delivering innovative customer care services to exceed end customers' expectations and offer them a digital, dynamic, personalized and engaging customer experience.
We come alongside our clients and support them in their CRM process transformation program, empowering them with the expertise of our service managers and cutting-edge technologies including Inxide, our dynamic, scalable and customizable CX platform.
To receive more information about our solutions, please contact us.
Experience and innovation at your service
Contact us to define together a strategy tailored to your business. And your customers'.
​
