Events and Presentations January 12, 2024 Omnichannel Experience: Human & Tech Driven | Polimi 2023 On December 5, 2023, the final conference of the Omnichannel Customer Experience Observatory of the... Increso
Events and Presentations November 30, 2023 Smart Automation Serving Customer Care | Utility Day 2023 On November 23, 2023, the 9th edition of Utility Day, one of the most important... Increso
Events and Presentations May 22, 2023 Polimi 2023 | Employee Experience & Engagement event: "listening to the voice of employees and engaging them in creating an omnichannel experience" Recently, the first workshop of the Customer Experience Observatory organized by the Milan Polytechnic was held,... Increso
Events and Presentations March 30, 2023 GoBeyond 2023 Event: IT Leadership in the new enterprise IT Leadership in the new enterprise. Recently held was GoBeyond 2023, the first hub... Increso
Events and Presentations March 27, 2023 Future Lab 2023 event: it is no longer enough to stay in the market, we need to innovate The 2023 edition of Future Lab promoted by IKN Italy has recently concluded, which... Increso